Information security

At Relay.app, we take information security seriously. In recognition of our commitment, we have successfully completed the System and Organization Controls (SOC) 2 Type II examination. Our report is available by request to security@relay.app.

Developed by the American Institute of CPAs (AICPA), SOC 2 (System and Organization Controls) defines criteria for managing customer data based on five “trust service principles” — security, availability, processing integrity, confidentiality, and privacy.

A SOC 2 examination provides organizations with a report on an organization’s internal controls and how it protects customer data and sensitive information. It is the standard for data security among digital companies in the U.S. The review included:

• Assessment of the design and operating effectiveness of Relay.app’s controls
• Thorough examination of security of vendors and third parties
• Definition of policies to ensure continued protection for customers and employees

With SOC 2 recognition, Relay.app not only protects the safety of our customers’ data today, but also demonstrates that it has set the right standards in place for the future.

Relay.app is designed to be used without coding or involving your IT department.

However, we understand that teams sometimes have specific requirements and policies for adopting new tools.

Our team is happy to work directly with your IT and security teams to meet requirements as necessary for your team to adopt Relay.app. Just get in touch with us at support@relay.app.