How to send a confirmation email via Outlook for each Paddle transaction

Relay.app is an automation tool that lets you automate actions across Paddle, Outlook Mail, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Outlook Mail for each transaction added in Paddle using Relay.app.
Paddle logoPaddle > Outlook Mail
Trigger
Last triggered
Paddle logoTransaction added
Outlook Mail logoSend email
1

Create playbook and set the Paddle trigger as "New transaction created"

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "New transaction created" under Paddle. This will allow your playbook to automatically detect each transaction created in Paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send email" in Outlook automation

Integrate the Outlook automation into your playbook to ensure the prompt sending of an email via Outlook whenever a new transaction is added in Paddle.

Click the "Add step" button, then locate the "Send email" automation for Outlook and input the mandatory and relevant details.

If your Outlook account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Outlook account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the sending of an email via Outlook. Once turned on, it will respond whenever a new transaction is added in Paddle by sending an email via Outlook without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

More how-to guides featuring Paddle and Outlook Mail

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