How to add a record in Airtable for new Front messages

Every playbook starts with a trigger. The trigger detects changes in your connected apps and initiates your playbook's actions.

Click "Add trigger" and select "Message received" under Front automation. Then, select the inbox. This will allow your playbook to automatically detect the received messages in Front and initiate necessary actions.

If this is your first time using a Front integration in Relay.app, a prompt will guide you through the connection process.

Integrate the Airtable automation into your playbook to ensure the prompt addition of a new record to the table for each message received in Front.

Click the "Add step" button, then locate the "Add record to table" automation for Airtable and input the mandatory and relevant details.

If your Airtable account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Airtable account.

Activating your playbook is the final step to automate the addition of a new record in Airtable. Once turned on, it will respond to a message received in Front by adding the registrant to the Airtable record without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.