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Daily summary of support bugs

Daily summary of support bugs

Relay.app screenshot of: Daily summary of support bugs
Relay.app screenshot of: Daily summary of support bugsRelay.app screenshot of: Daily summary of support bugs

Every morning, this workflow sends a Slack message with a summary of the open support-related bugs and who they're assigned to.

Linear integrationsLinear
Slack integrationsSlack

Steps in this workflow

1
Trigger
2
Find issue(s)
Open issues
No open issues :)
Path rules
3
Send to channel as Bot

How it works

Relay.app screenshot of: Trigger
1
Trigger
Trigger Trigger
Every workflow starts with a trigger. When the triggering action is detected, usually an action in another app, a new run of the workflow is kicked off.
Documentation
descriptionTriggers 101
smart_displayHow To Set Up A Trigger - Tutorial
Relay.app screenshot of: Step 2: Find issue(s)
2
Find issue(s)
Documentation
descriptionActions 101
Open issues
No open issues :)
Relay.app screenshot of: Path: Open issues
Open issues
Paths let you create sophisticated, multi-outcome workflows with unparalleled ease and flexibility.
Documentation
descriptionFlow control: paths
Relay.app screenshot of: Step 3: Send to channel as Bot
3
Send to channel as Bot
Documentation
descriptionActions 101
Author picture (Thijs van As)

As an all-remote company, we have team members in different time zones. To ensure we stay on top of customer support issues and have a smooth handover across time zones, we created this simple workflow.

It runs daily in the morning hours in different time zones and summarizes the then-current list of open support issues and who they're assigned to.

Thijs van As
Founding Head of Product