How to automatically add a new user on the Slack channel when a new subscription has been created in Chargebee

Relay.app is an automation tool that lets you automate actions across Slack, Chargebee, and many other apps. In this guide, we'll show you how to automatically run the “add users to channel” action in Slack for each subscription created in Chargebee using Relay.app.
Chargebee logoChargebee > Slack
Trigger
Last triggered
Chargebee logoSubscription created
Slack logoAdd users to channel
1

Create your playbook and set the Chargebee trigger as "Subscription created"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To set up this playbook, click "Add trigger" and then select "Subscription created" under Chargebee. Then, select the necessary details. This will allow your playbook to automatically detect the newly created subscription in Chargebee and initiate necessary actions.

If this is your first time using a Chargebee integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Add users to channel" in Slack automation

Integrate the Slack automation into your playbook to ensure the prompt addition of a new user to the specific channel on Slack when a new subscription has been created in Chargebee.

Click the "Add step" button, then locate the "Add users to channel" automation for Slack and input the mandatory and relevant details.

If your Slack account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Slack account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the addition of a new use on the Slack channel. Once turned on, it will respond to each newly created subscription in Chargebee by adding a new user to the specific channel on Slack without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly

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