How to create a Front contact for a new Salesforce record

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "New record added" under Salesforce. Then, select the necessary Object. This will allow your playbook to automatically detect the newly added record in Salesforce and initiate necessary actions.

If this is your first time using a Salesforce integration in Relay.app, a prompt will guide you through the connection process.

Integrate the Front automation into your playbook to ensure the prompt creation of a new account in Front when a new record has been added on Salesforce.

Click the "Add step" button, then locate the "Create account" automation for Front and input the mandatory and relevant details.

If your Front account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Front account.

Activating your playbook is the final step to automate the creation of a new account in Front. Once turned on, it will respond to each newly added record in Salesforce by creating a new account in Front without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.