How to create new Salesforce leads from Typeform

Relay.app is an automation tool that lets you automate actions across Salesforce, Typeform, and many other apps. In this guide, we'll show you how to automatically run the “create or update record” action in Salesforce for each new form response in Typeform using Relay.app.
Typeform logoTypeform > Salesforce
Trigger
Last triggered
Typeform logoNew form response
Salesforce logoCreate or update record
1

Create your playbook and set the Typeform trigger as "New response"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To set up this playbook, click "Add trigger" and then select "New response" under Typeform. Then, select the Form. This will allow your playbook to automatically detect the newly submitted response in Typeform and initiate necessary actions.

If this is your first time using a Typeform integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Create or update record" in Salesforce automation

Integrate the Salesforce automation into your playbook to ensure the prompt creation of a new record in Salesforce for a new response submitted in Typeform.

Click the "Add step" button, then locate the "Create or update record" automation for Salesforce and input the mandatory and relevant details.

If your Salesforce account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Salesforce account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the creation of a new record in Salesforce. Once turned on, it will respond to each newly submitted form in Typeform by creating a new record in Salesforce without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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