- How to directly create a new issue in Jira from new reports submitted in HubSpot form
- 1. Create your playbook and set the HubSpot trigger as "Form submission received"
- 2. Add the "Create issue" in Jira automation
- 3. Activate your Relay.app playbook
- Learn more about integrating with HubSpot and Jira
- Related blog posts
- More how-to guides featuring HubSpot and Jira
How to directly create a new issue in Jira from new reports submitted in HubSpot form
Create your playbook and set the HubSpot trigger as "Form submission received"
After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.
To setup this playbook, click "Add trigger" and then select "Form submission received" under HubSpot. Then, select details like form. This will allow your playbook to automatically detect the new form submitted in HubSpot and initiate necessary actions.
If this is your first time using a HubSpot integration in Relay.app, a prompt will guide you through the connection process.
Add the "Create issue" in Jira automation
Integrate the Jira automation into your playbook to ensure the prompt creation of a new issue in Jira whenever a new form submission is received in HubSpot.
Click the "Add step" button, then locate the "Create issue" automation for Jira and input the mandatory and relevant details.
If your Jira account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Jira account.
Activate your Relay.app playbook
Activating your playbook is the final step to automate the creation of a new issue in Jira. Once turned on, it will respond whenever a new form submission is received in HubSpot by creating a new issue in Jira without manual intervention.
To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.