How to directly create a new issue in Jira from new reports submitted in HubSpot form

Relay.app is an automation tool that lets you automate actions across HubSpot, Jira, and many other apps. In this guide, we'll show you how to automatically run the “create issue” action in Jira for each form submission received in HubSpot using Relay.app.
HubSpot logoHubSpot > Jira
Trigger
Last triggered
HubSpot logoForm submission received
Jira logoCreate issue
1

Create your playbook and set the HubSpot trigger as "Form submission received"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "Form submission received" under HubSpot. Then, select details like form. This will allow your playbook to automatically detect the new form submitted in HubSpot and initiate necessary actions.

If this is your first time using a HubSpot integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Create issue" in Jira automation

Integrate the Jira automation into your playbook to ensure the prompt creation of a new issue in Jira whenever a new form submission is received in HubSpot.

Click the "Add step" button, then locate the "Create issue" automation for Jira and input the mandatory and relevant details.

If your Jira account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Jira account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the creation of a new issue in Jira. Once turned on, it will respond whenever a new form submission is received in HubSpot by creating a new issue in Jira without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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