How to log new Square orders to your SmartSuite

Relay.app is an automation tool that lets you automate actions across Square, SmartSuite, and many other apps. In this guide, we'll show you how to automatically run the “create record” action in SmartSuite for each order added in Square using Relay.app.
Square logoSquare > SmartSuite
Trigger
Last triggered
Square logoOrder added
SmartSuite logoCreate record
1

Create your playbook and set the Square trigger as "New order added"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "New order added" under Square. Then, select details like the location. This will allow your playbook to automatically detect the new payment added in Square and initiate necessary actions.

If this is your first time using a Square integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Create record" in SmartSuite automation

Integrate the SmartSuite automation into your playbook to ensure the prompt creation of a new record in SmartSuite whenever a new order is added in Square.

Click the "Add step" button, then locate the "Create record" automation for SmartSuite and input the mandatory and relevant details.

If your SmartSuite account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your SmartSuite account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the creation of a new record in SmartSuite. Once turned on, it will respond whenever a new order is added in Square by creating a new record in SmartSuite without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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