Relay.app Acceptable Use Policy

Effective date: July 29, 2024

Relay.app provides our customers with the new standard for workplace automation; to do this, it's critical that we keep our Services running effectively. This Acceptable Use Policy (“AUP”) governs your use of our Services and our website so that you can help us deliver the standard you expect.

The following sections identify activities that are not permitted on our Services or our website. We reserve the right to take action in response to objectionable activity even if it's not identified explicitly below.

Disruption of Services

  • Interfering or attempting to interfere with the proper working of the website, Services or any activities conducted on the Services

  • Bypassing any measures Relay.app may use to prevent or restrict access to the website or Services (or other accounts, computer systems or networks connected to the Services)

  • Compromising the security or operation of our website or Services, including by probing, scanning, or testing the vulnerability of any system or network that hosts our website or Services, unless as part of a security assessment expressly permitted by Relay.app

  • Using the website or Services to maintain, create, or distribute viruses, bots, worms, scripting exploits, or other similar materials

  • Adversely impacting the availability of the website or Services, including by consuming extraordinary resources or exceeding usage parameters described in documentation

Wrongful Activities

  • Misrepresenting yourself or disguising the origin of any content (such as by impersonating another person, spoofing, phishing, or manipulating identifiers)

  • Using the website or Services to violate the privacy of others, including obtaining, publishing, or posting their confidential information without permission

  • Using the website or Services for any illegal purpose or in violation of any laws

  • Using the website or Services to violate or infringe Relay.app's or a third party's intellectual property or other rights

  • Using the website or Services with the purpose of violating or circumventing the terms or restrictions of a third party (including via integrations with other services)

  • Using the website or Services to publish or otherwise make available content that contains (i) sexually explicit material or pornography; (ii) hateful, defamatory, or discriminatory content, or any content that incites hatred against any individual or group; (iii) material that exploits minors; (iv) depiction of unlawful acts or extreme violence; (v) depiction of animal cruelty or extreme violence towards animals; or (vi) promotion of fraudulent schemes, multi-level marketing schemes, get rich quick schemes, online gaming and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures

  • Using the website or Services for the benefit of a third party

  • Using the website or Services to build an application or product that is competitive with any Relay.app product or service

  • Copying, renting, leasing, distributing or otherwise making the website or Services available to others without Relay.app's explicit permission

Relay.app may update this AUP from time to time, and reserves the right to interpret its provisions and take action (or refrain from taking action) in its sole discretion. Relay.app may permanently or temporarily remove access to content, or suspend or terminate access to the Services, if we determine that a violation of this AUP has occurred.