So many workflows can’t be 100% automated. Many require that a teammate makes a decision, completes a task, or reviews and approves the output of AI. Whereas Zapier is optimized only for fully automated flows, Relay.app makes it easy to incorporate human action as a natural part of any workflow. Easily add tasks, approvals, data input, or decision steps.
Why people choose Relay.app over Zapier
Zapier is a featureful automation tool. But if you’re looking to run high-volume automations at a reasonable price, automate human-in-the-loop workflows, and receive great customer support, Relay.app is the workflow automation tool for you.
How do Relay.app and Zapier compare?
Relay.app has all the basic features you expect out of a no-code workflow automation tool–plus a few super useful extras. All in a beautifully designed, friendly user interface.
Relay.app is the next generation of workflow automation
With Relay.app, you can automate more than ever before. Beyond the workflow automation basics you expect from any great automation tool, Relay.app also makes it easy to bring AI and human judgement into any workflow. It’s designed for collaborative and dynamic use by your whole team. Plus, Relay.app's simple pricing makes it a great way to automate for teams of every size.
What makes Relay.app great
Capture more of your workflow with human-in-the-loop actions
Built for team collaboration
With its collaborative playbook editing and multiplayer task assignment, Relay.app is designed to be used by teams. If you have a workflow that requires different teammates to take action every time it runs, you can use Roles to dynamically assign automations and tasks to the right person each time. Unlike Zapier’s focus on single-player use, Relay.app’s intent is to be a useful shared tool the whole team can contribute to and participate in.
Great quality support from a team who cares
Our team thrives on customer feedback and requests. We strive to address issues as quickly as possible, listen to our customers, and prioritize what you need to get your work done. We’re available by email (and chat for our team plan) and can offer timely support across multiple time zones.
Transparent, reasonable pricing
Relay.app offers a reasonable pricing model for teams of all sizes. If you’re not sure which plan you’ll need, just start with the free tier and upgrade when you need to. Learn more at relay.app/pricing.
Trusted by fast growing companies
"Relay.app is the only tool we’ve used that conforms to our processes, rather than having to adjust the process to conform to the tool. It truly is the only tool we’ve used that feels frictionless for human-in-the-loop workflows."
Frequently asked questions
Is Zapier ever a better choice?
Zapier is a better fit for some use cases. Zapier is a featureful workflow automation tool that has been around for a long time. If you need an integration with a less commonly used app, Zapier may already have the one you need. If you need advanced features like interfaces and tables, we recommend you try out Zapier for your use case.
What’s the difference between Zapier Zaps and Relay.app Playbooks?
Relay.app uses the term "Playbooks" to emphasize the strategic, step-by-step approach to automation, with a focus on ease of use and team collaboration. Zapier, on the other hand, uses "Zaps" to describe fully automated, often short flows. Either way, whether you're working with a Relay.app Playbook or a Zapier Zap, you're building a customized workflow designed to streamline and automate actions across apps.
What if Relay.app doesn’t have an integration I need?
Just request it! We're constantly expanding our integrations based on customer feedback. Let us know what you need, and we'll prioritize accordingly.
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