Box + Help Scout integrations: work smarter

Use Relay.app's Help Scout integrations to trigger actions across your apps
Use Relay.app's Help Scout integrations to trigger actions across your apps
Preview of Use Relay.app's Help Scout integrations to trigger actions across your apps
Preview of Use any of these Help Scout actions in your Relay.app workflows
Overview
Connect Box to Help Scout in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Box, Help Scout, and many other popular SaaS applications.
Check below for example workflows using Box and Help Scout, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.
Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

Example Box + Help Scout workflows

Box iconarrow_forwardHelp Scout icon

Automatically reply to conversation in Help Scout for each folder added by you in Box

Help Scout iconarrow_forwardBox icon

Create folder automatically in Box for each conversation tags changed in Help Scout

Box iconarrow_forwardHelp Scout icon

Reply to conversation automatically in Help Scout for each file added by you in Box

Box iconarrow_forwardHelp Scout icon

Reply to conversation automatically in Help Scout for each comment added in Box

Help Scout iconarrow_forwardBox icon

Add shared link to file automatically in Box for each conversation tags changed in Help Scout

Box Triggers
Comment
Box logo
add
Comment added
File
Box logo
add
File added by you
Folder
Box logo
add
Folder added by you
Help Scout Actions
Mailbox
Help Scout logo
reply
Reply to conversation
Help Scout Triggers
Mailbox
Help Scout logo
sell
Conversation tags changed
Box Actions
Comment
Box logo
add
Add comment
Box logo
edit
Edit comment
File
Box logo
add_box
Add shared link to file
Box logo
content_copy
Copy file
Box logo
lock
Lock file
Box logo
move_up
Move file
Box logo
delete
Trash file
Box logo
lock_open
Unlock file
Box logo
edit
Update file
Box logo
upload_file
Upload file
Folder
Box logo
content_copy
Copy folder
Box logo
add
Create folder
Box logo
lock
Lock folder
Box logo
move_up
Move folder
Box logo
delete
Trash folder
Box logo
edit
Update folder
Task
Box logo
assignment
Assign task
Box logo
add
Create task
Box logo
edit
Update task

Create your own Box + Help Scout integration

Select a trigger in Box
Select an action in Help Scout
Create your workflow

Or automate Help Scout + Box

Select a trigger in Help Scout
Select an action in Box
Create your workflow

FAQ

  • What is Relay.app?

    Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.

  • How do I connect Box to Help Scout with Relay.app?

    1. Create a free Relay.app account
    2. Set a trigger in Box or Help Scout to kick off new workflow runs
    3. Add one or more actions to run in your workflow
    4. Authorize Box and Help Scout to connect to Relay.app
    5. Turn on your workflow and start getting more done with less manual work

    Check above for some example workflows, or visit our help center for more details on how to get started.

  • Is Relay.app a Zapier alternative for connecting Box to Help Scout?

    Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.

    Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.

    For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.

    Of course we're biased, but we believe Relay.app is the best way to connect and automate Box and Help Scout—give it a try and let us know what you think.

See why people love Relay.app

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Salama💯
@SalamaErgossum
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Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

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Marco Elizalde
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@marcoETmx
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I discovered @relay and it is incredible

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Peter Jauhal
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Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

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Lucas Grey
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@ImLucasGrey
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Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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Rafa
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@rafanocode
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I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app
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Duke Dao
@dummy_coder
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Benjamin Borowski👨‍🚒
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@typeoneerror
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Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.

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Notion Coach
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Finally getting a chance to explore @relay and wow, UX feels leaps ahead of Zapier/Make.

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Maayan
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You saved me thousands of dollars in engineering work.

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Eva (Ziki) Zivanovic
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@ZikiDoesNotion
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If you’re never heard of @relay you’re missing out BIG TIME.

Relay.app is an automation app that has been getting a lot of traction lately.
And for good reason.

What makes them unique on the market is their Human-In-The-Loop functionality.

This functionality basically allows your company to add intermediate manual steps that can add unique judgment, context, and perspective.

Client onboarding workflow screenshot in Relay.app

New to Relay.app? Learn how to automate your first workflow

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