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Box + Zendesk Integrations

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Connect Box to Zendesk
Example workflows
Triggers and actions
Box + your other apps
Zendesk + your other apps
Related blog posts
FAQ

Box + Zendesk integrations: work smarter

Use any of these Zendesk actions in your Relay.app workflows.

Overview

Connect Box to Zendesk in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Box, Zendesk, and many other popular SaaS applications.

Check below for example workflows using Box and Zendesk, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Example Box + Zendesk workflows

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Automatically create ticket in Zendesk for each folder added by you in Box

Try it

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Update ticket automatically in Zendesk for each file added by you in Box

Try it

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Find ticket(s) automatically in Zendesk for each comment added in Box

Try it

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Update ticket automatically in Zendesk for each folder added by you in Box

Try it

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Find ticket(s) automatically in Zendesk for each folder added by you in Box

Try it

Box Triggers

Comment

add

Comment added

File

add

File added by you

Folder

add

Folder added by you

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Zendesk Triggers

No Zendesk triggers yet

Request trigger

Box Actions

Comment

add

Add comment

edit

Edit comment

File

add_box

Add shared link to file

content_copy

Copy file

lock

Lock file

move_up

Move file

delete

Trash file

lock_open

Unlock file

edit

Update file

upload_file

Upload file

Folder

content_copy

Copy folder

add

Create folder

lock

Lock folder

move_up

Move folder

delete

Trash folder

edit

Update folder

Task

assignment

Assign task

add

Create task

edit

Update task

Create your own Box + Zendesk integration

Select a trigger in Box

Select an action in Zendesk

Create your workflow

Connect Box to your other apps

FAQ

What is Relay.app?
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Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Box to Zendesk with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Box or Zendesk to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Box and Zendesk to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Box to Zendesk?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Box and Zendesk—give it a try and let us know what you think.

See why people love Relay.app

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@SalamaErgossum

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@marcoETmx

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Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

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Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.