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Front + Intercom Integrations

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Connect Front to Intercom
Example workflows
Triggers and actions
Front + your other apps
Intercom + your other apps
Related blog posts
FAQ

Front + Intercom integrations

Use Relay.app's Front integrations to trigger actions across your apps

Preview of Use any of these Front actions in your Relay.app workflows.

Preview of Add any Front action to your workflow.

Preview of Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Use Relay.app's Front integrations to trigger actions across your apps

Use any of these Front actions in your Relay.app workflows.

Add any Front action to your workflow.

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Overview

Connect Front to Intercom in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Front, Intercom, and many other popular SaaS applications.

Check below for example workflows using Front and Intercom, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Example Front + Intercom workflows

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Automatically create ticket in Intercom for each comment added in Front

Try it

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Send message automatically in Front for each ticket added in Intercom

Try it

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Add note to ticket automatically in Intercom for each teammate mentioned in a comment in Front

Try it

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Automatically reply to message in Front for each contact added in Intercom

Try it

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Find admin(s) automatically in Intercom for each tag added to conversation in Front

Try it

Front Triggers

Conversation

add

Comment added

person_add

Conversation is assigned

person_remove

Conversation is unassigned

reopen_window

Conversation reopened by reminder

link

Link added to a conversation

link_off

Link removed from a conversation

label

Tag added to conversation

label_off

Tag removed from conversation

alternate_email

Teammate mentioned in a comment

Message

report

Message cannot be delivered

report

Message cannot be sent

forward

Message forwarded

mark_email_unread

Message received

send

Message sent

Reply sent

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Front Actions

Account

person_add

Add contacts to account

domain_add

Create account

Find account(s)

edit

Update account

Channel

Find channel(s)

Contact

alternate_email

Add contact handle

note

Add contact note

add

Create contact

Find contact(s)

report

Mark contact as spammer / not spammer

description

Update contact description

manage_accounts

Update contact name

Contact handle

Select contact handle

Conversation

add_comment

Add comment to conversation

add_link

Add external links to conversation

add_link

Add links to conversation

label

Add tags to conversation

person

Assign (or unassign) conversation

Find conversation(s)

trending_flat

Move conversation to inbox

link_off

Remove links from conversation

label_off

Remove tags from conversation

Create your own Front + Intercom integration

Select a trigger in Front

Select an action in Intercom

Create your workflow

Or automate Intercom + Front

Select a trigger in Intercom

Select an action in Front

Create your workflow

Connect Front to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Front to Intercom with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in Front or Intercom to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Front and Intercom to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting Front to Intercom?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Front and Intercom—give it a try and let us know what you think.

See why people love Relay.app

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via email

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Screenshot showing how to test a step in an automated workflow in Relay.app

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