Intercom + Paddle integrations: unlimited possibilities

Intercom logoIntercom > Paddle
Trigger
Last triggered
Intercom logoTicket added
Paddle logoGet or create customer
Overview
Connect Intercom to Paddle in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Paddle, and many other popular SaaS applications.
Check below for example workflows using Intercom and Paddle, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.
Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

Screenshots of Intercom and Paddle integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps
Use Relay.app's Intercom integrations to trigger actions across your apps
Preview of Use Relay.app's Intercom integrations to trigger actions across your apps
Preview of Use any of these Intercom actions in your Relay.app workflows
Preview of Add any Intercom action to your workflow
Preview of Trigger a new run of your workflow every time a subscription is created in Paddle
Preview of Update any data in Paddle by integrating update steps in your workflow
Preview of Use Relay.app's Paddle integrations to trigger actions across your apps
Preview of Use any of these Paddle actions in your Relay.app workflows

Example Intercom + Paddle workflows

Intercom iconarrow_forwardPaddle icon

Automatically get or create customer in Paddle for each ticket added in Intercom

Paddle iconarrow_forwardIntercom icon

Create ticket automatically in Intercom for each customer created in Paddle

Intercom iconarrow_forwardPaddle icon

Update customer automatically in Paddle for each contact added in Intercom

Paddle iconarrow_forwardIntercom icon

Automatically add note to ticket in Intercom for each payment attempt added in Paddle

Intercom Triggers
Contact
Intercom logo
edit
Contact changed
Intercom logo
target
Contact first meets conditions
Intercom logo
add
New contact added
Conversation
Intercom logo
edit
Conversation changed
Intercom logo
target
Conversation first meets conditions
Intercom logo
add
New conversation added
Ticket
Intercom logo
add
New ticket added
Intercom logo
edit
Ticket changed
Intercom logo
target
Ticket first meets conditions
Paddle Actions
Address
Paddle logo
add_location_alt
Add customer address
Paddle logo
edit_location
Create or update customer address
Business
Paddle logo
add_business
Add customer business
Customer
Paddle logo
search
Find customer(s)
Paddle logo
person_add
Get or create customer
Paddle logo
edit
Update customer
Discount
Paddle logo
add
Create discount
Paddle logo
search
Find discount(s)
Price
Paddle logo
search
Find price(s)
Product
Paddle logo
search
Find product(s)
Subscription
Paddle logo
search
Find subscription(s)
Transaction
Paddle logo
add
Create transaction
Paddle Triggers
Customer
Paddle logo
add
Customer created
Payment attempt
Paddle logo
add
New payment attempt added
Paddle logo
edit
Payment attempt changed
Paddle logo
target
Payment attempt first meets conditions
Subscription
Paddle logo
add
New subscription added
Paddle logo
calendar_add_on
Subscription change scheduled
Paddle logo
edit
Subscription changed
Paddle logo
target
Subscription first meets conditions
Transaction
Paddle logo
add
New transaction added
Paddle logo
edit
Transaction changed
Paddle logo
target
Transaction first meets conditions
Intercom Actions
Admin
Intercom logo
search
Find admin(s)
Company
Intercom logo
library_add
Create or update company
Intercom logo
search
Find company(ies)
Contact
Intercom logo
add_comment
Add note to contact
Intercom logo
new_label
Add tag to contact
Intercom logo
add_box
Attach contact to company
Intercom logo
add
Create contact
Intercom logo
remove_done
Detach contact from company
Intercom logo
search
Find contact(s)
Intercom logo
label_off
Remove tag from contact
Intercom logo
edit
Update contact
Conversation
Intercom logo
add_comment
Add note to conversation
Intercom logo
new_label
Add tag to conversation
Intercom logo
done
Close conversation
Intercom logo
add
Create conversation
Intercom logo
search
Find conversation(s)
Intercom logo
label_off
Remove tag from conversation
Intercom logo
reply
Reply to conversation
Intercom logo
send
Send message to contact
Intercom logo
edit
Update conversation
Ticket
Intercom logo
forum
Add note to ticket
Intercom logo
new_label
Add tag to ticket
Intercom logo
bug_report
Convert conversation to ticket
Intercom logo
add
Create ticket
Intercom logo
search
Find ticket(s)
Intercom logo
label_off
Remove tag from ticket
Intercom logo
forum
Reply to ticket
Intercom logo
edit
Update ticket

Create your own Intercom + Paddle integration

Select a trigger in Intercom
Select an action in Paddle
Create your workflow

Or automate Paddle + Intercom

Select a trigger in Paddle
Select an action in Intercom
Create your workflow

FAQ

  • What is Relay.app?

    Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.

  • How do I connect Intercom to Paddle with Relay.app?

    1. Create a free Relay.app account
    2. Set a trigger in Intercom or Paddle to kick off new workflow runs
    3. Add one or more actions to run in your workflow
    4. Authorize Intercom and Paddle to connect to Relay.app
    5. Turn on your workflow and start getting more done with less manual work

    Check above for some example workflows, or visit our help center for more details on how to get started.

  • Is Relay.app a Make.com alternative for connecting Intercom to Paddle?

    Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Paddle that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.

    For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.

    Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Paddle—give it a try and let us know what you think.

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