Integrationsarrow_forwardIntercom Integrationsarrow_forward

Intercom + Shopify Integrations

Connect for free

On this page

Connect Intercom to Shopify
Example screenshots
Example workflows
Triggers and actions
Intercom + your other apps
Shopify + your other apps
Related blog posts
FAQ

Intercom + Shopify integrations

Intercom > Shopify

Trigger

Last triggered

Ticket added

Update order

Overview

Connect Intercom to Shopify in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Shopify, and many other popular SaaS applications.

Check below for example workflows using Intercom and Shopify, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Shopify integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Example Intercom + Shopify workflows

arrow_forward

Automatically update order in Shopify for each ticket added in Intercom

Try it

arrow_forward

Create ticket automatically in Intercom for each product added in Shopify

Try it

arrow_forward

Find order(s) automatically in Shopify for each contact added in Intercom

Try it

arrow_forward

Automatically add note to ticket in Intercom for each order added in Shopify

Try it

arrow_forward

Find product(s) automatically in Shopify for each conversation added in Intercom

Try it

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Shopify Actions

Analytics Report

Run analytics report

Article

add

Create article

Find article(s)

edit

Update article

Blog

Find blog(s)

Customer

Find customer(s)

Customer segment

Find customer segment(s)

Discount code

add

Create discount code

Find discount code(s)

edit

Update discount code

Order

Find order(s)

edit

Update order

Product

Find product(s)

Shopify Triggers

Order

add

New order added

edit

Order changed

target

Order first meets conditions

Product

add

New product added

edit

Product changed

target

Product first meets conditions

Intercom Actions

Admin

Find admin(s)

Company

library_add

Create or update company

Find company(ies)

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

library_add

Create or update contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Create your own Intercom + Shopify integration

Select a trigger in Intercom

Select an action in Shopify

Create your workflow

Or automate Shopify + Intercom

Select a trigger in Shopify

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

Or connect Shopify to your other apps

WhatsApp notifications

WooCommerce

Wordpress.com

WordPress (Self-Hosted)

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Shopify with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Shopify to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Shopify to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Shopify?
link
Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Shopify that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Shopify—give it a try and let us know what you think.

See why people love Relay.app

Salama💯

@SalamaErgossum

Just ran my first automation workflow with @relay !

I wanted to send newsletters from Outlook to Notion, and it was so easy I almost cried—after struggling and giving up with other tools like Make.

Huge thanks to @relay for empowering non-tech folks like me!

Marco Elizalde

@marcoETmx

I discovered @relay and it is incredible

Peter Jauhal

via email

Relay is a fantastic app. I keep finding new uses for it everyday. I am not a programmer but I can make some really complicated work flows work pretty quickly.

Lucas Grey

@ImLucasGrey

Falling in love with @relay. Tried make and zapier and this uiux worked the simplest. It gets the job done.

Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

Rafa

@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

Duke Dao

@dummy_coder

.@relay is just straight out awesome. Give it a try

Benjamin Borowski👨‍🚒

@typeoneerror

Relay's "human in the loop" model is super effective for teams. Not only is this the best designed UI for automation building on the market, they've really thought about how not everything can be automated. Fantastic for building operationalized SOPs.