AI Customer Research

Relay.app screenshot of: AI Customer Research
Relay.app screenshot of: AI Customer Research

Use the latest AI tools from Google's Gemini to automatically search the web and do research on a new customer.

Steps in this workflow

1
New row added
2
Research the new Customer with Gemini
3
Extract Research Info with GPT-4o-mini
4
Update Spreadsheet with Research Info

How it works

Relay.app screenshot of: Trigger
1
New row added
Trigger New row added
Every workflow starts with a trigger. When the triggering action is detected, usually an action in another app, a new run of the workflow is kicked off.
Documentation
descriptionTriggers 101
Relay.app screenshot of: Step 2: Research the new Customer with Gemini
2
Research the new Customer with Gemini
Relay.app’s built-in AI actions, Custom Prompt steps and mini Agents make it easy to leverage AI in a predictable, controlled way.
Prompt used
A new customer just signed up with the email address: 1 - Row Email Address . Please look up their website at this address: https://[data] In addition, search the web as needed to identify the following information: - Company Name - Description - Top 5 Suggested Use Cases
Documentation
descriptionAI steps
descriptionPrompt tips
Relay.app screenshot of: Step 3: Extract Research Info with GPT-4o-mini
3
Extract Research Info with GPT-4o-mini
Relay.app’s built-in AI actions, Custom Prompt steps and mini Agents make it easy to leverage AI in a predictable, controlled way.
Documentation
descriptionAI steps
descriptionPrompt tips
Author picture (Jacob Bank)

Customer research is time consuming! To get a deep understanding often requires dozens of Google searches and a lot of synthesis, and this can take many hours per week. Luckily, AI can now do it for me.

Jacob Bank
Founder/CEO

See this workflow in action