- How to automatically add users to a Slack channel every time a comment is added in SmartSuite
- 1. Set the SmartSuite trigger as “Comment added”
- 2. Add the “Add users to channel” step in Slack
- 3. Activate your playbook
- Learn more about integrating with Slack and SmartSuite
- Related blog posts
- More how-to guides featuring Slack and SmartSuite
How to automatically add users to a Slack channel every time a comment is added in SmartSuite
Set the SmartSuite trigger as “Comment added”
A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.
Add the SmartSuite trigger to initiate your playbook's actions every time a comment is added. Click "Add trigger" in your playbook and choose "Comment added" from the dropdown menu under SmartSuite.
If you still need to connect your SmartSuite account to Relay.app yet, a prompt will guide you through the process.
Add the “Add users to channel” step in Slack
Integrate the Slack automation into your playbook to ensure the prompt addition of users to a Slack channel every time a comment is added in SmartSuite.
Click the "Add step" button, locate the “Add users to channel” automation for Slack, and input the mandatory and relevant details.
If your Slack account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Slack account.
Activate your playbook
Activating your playbook is the last step in the process. Once you turn it on, it will automatically add users to a Slack channel every time a comment is added in SmartSuite without requiring manual intervention.
To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.