- How to automatically send Slack direct messages whenever a comment is added in SmartSuite
- 1. Set the SmartSuite trigger as “Comment added”
- 2. Add the “Send DM” step in Slack
- 3. Activate your playbook
- Learn more about integrating with Slack and SmartSuite
- Related blog posts
- More how-to guides featuring Slack and SmartSuite
How to automatically send Slack direct messages whenever a comment is added in SmartSuite
Set the SmartSuite trigger as “Comment added”
Add the SmartSuite trigger to initiate your playbook's actions whenever a comment is added.
To do this, click "Add trigger" in your playbook. Select the "Comment added" trigger option from the dropdown menu under SmartSuite. It will enable your playbook to automatically identify newly added comments and trigger necessary actions.
If you still need to connect your SmartSuite account to Relay.app, a prompt will guide you through the connection process.
Add the “Send DM” step in Slack
Integrate Slack automation into your playbook to ensure that you receive timely updates whenever a comment is added in SmartSuite.
Select "Add Step" and then find the "Send DM" automation for Slack. Enter all the required details, including the receiver's name, and the message body containing detailed information.
If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send direct messages through your Slack account.
Activate your playbook
Activating your playbook is the last step in the process. Once you turn it on, it will automatically send Slack direct messages whenever a comment is added in SmartSuite without requiring manual intervention.
To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.
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