- How to automatically add users to a Slack channel every time a new customer is created in Paddle
- 1. Set the Paddle trigger as “Customer created”
- 2. Add the “Add users to channel” step in Slack
- 3. Activate your playbook
- Learn more about integrating with Paddle and Slack
- Related blog posts
- More how-to guides featuring Paddle and Slack
How to automatically add users to a Slack channel every time a new customer is created in Paddle
Paddle > SlackCustomer created
Add users to channelSet the Paddle trigger as “Customer created”
A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.
Add the Paddle trigger to initiate your playbook's actions every time a new customer is created. Click "Add trigger" in your playbook and choose "Customer created" from the dropdown menu under Paddle.
If you still need to connect your Paddle account to Relay.app yet, a prompt will guide you through the process.
Add the “Add users to channel” step in Slack
Integrate the Slack automation into your playbook to ensure the prompt addition of users to a Slack channel every time a new customer is created in Paddle.
Click the "Add step" button, locate the “Add users to channel” automation for Slack, and input the mandatory and relevant details.
If your Slack account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Slack account.
Activate your playbook
Activating your playbook is the last step in the process. Once you turn it on, it will automatically add users to a Slack channel every time a new customer is created in Paddle without requiring manual intervention.
To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.
What will you automate?
