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OpenPhone + Zendesk Integrations

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Connect OpenPhone to Zendesk
Example screenshots
Example workflows
Triggers and actions
OpenPhone + your other apps
Zendesk + your other apps
Related blog posts
FAQ

OpenPhone + Zendesk integrations: unlimited possibilities

OpenPhone > Zendesk

Trigger

Last triggered

New message

Create ticket

Overview

Connect OpenPhone to Zendesk in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between OpenPhone, Zendesk, and many other popular SaaS applications.

Check below for example workflows using OpenPhone and Zendesk, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Known for its combination of simplicity and power, Relay.app is a tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of OpenPhone and Zendesk integrations in Relay.app

Use any of these Zendesk actions in your Relay.app workflows.

Example OpenPhone + Zendesk workflows

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Automatically create ticket in Zendesk for each new message in OpenPhone

Try it

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Update ticket automatically in Zendesk for each new call in OpenPhone

Try it

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Update ticket automatically in Zendesk for each new message in OpenPhone

Try it

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Find ticket(s) automatically in Zendesk for each new message in OpenPhone

Try it

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Create ticket automatically in Zendesk for each new call in OpenPhone

Try it

OpenPhone Triggers

Call

add

New call

Message

add

New message

Zendesk Actions

Ticket

add

Create ticket

Find ticket(s)

edit

Update ticket

Zendesk Triggers

No Zendesk triggers yet

Request trigger

OpenPhone Actions

Call

Find call(s)

Contact

add

Create contact

Message

Find message(s)

send

Send text message

Create your own OpenPhone + Zendesk integration

Select a trigger in OpenPhone

Select an action in Zendesk

Create your workflow

Connect OpenPhone to your other apps

FAQ

What is Relay.app?
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Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect OpenPhone to Zendesk with Relay.app?
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1. Create a free Relay.app account
2. Set a trigger in OpenPhone or Zendesk to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize OpenPhone and Zendesk to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Zapier alternative for connecting OpenPhone to Zendesk?
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Yes. Relay.app is a modern alternative to Zapier. Relay.app has deeper integrations, additional features, more flexibility, and better pricing.
Zapier is a better fit for some use cases, as a featureful workflow automation tool that has been around for a long time. For example, if you need an integration with a less commonly used app, Zapier may already have the one you need.
For a more detailed comparison, check out our article comparing Relay.app to Zapier or our comparison of Zapier alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate OpenPhone and Zendesk—give it a try and let us know what you think.

See why people love Relay.app

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@SalamaErgossum

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@marcoETmx

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Peter Jauhal

via email

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@ImLucasGrey

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

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Screenshot showing how to test a step in an automated workflow in Relay.app

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@dummy_coder

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@typeoneerror

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