How to automatically add a label to an email in Gmail when a specific stage of an opportunity is reached in Salesforce

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Salesforce trigger to initiate your playbook's actions when a specific stage of an opportunity is reached. Click "Add trigger" in your playbook and choose "Opportunity stage reached" from the dropdown menu under Salesforce.

If you still need to connect your Salesforce account to Relay.app yet, a prompt will guide you through the process.

Integrate the Gmail automation into your playbook to ensure the prompt addition of a label to an email in Gmail when a specific stage of an opportunity is reached in Salesforce.

Click the "Add step" button, locate the “Add label to email” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

Activating your playbook is the last step in the process. Once you turn it on, it will automatically add a label to an email in Gmail when a specific stage of an opportunity is reached in Salesforce without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.