How to automatically respond to disputed Webflow orders with automated Gmail emails

Relay.app is an automation tool that lets you automate actions across Gmail, Webflow, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Gmail for each order disputed in Webflow using Relay.app.
Webflow logoWebflow > Gmail
Trigger
Last triggered
Webflow logoOrder disputed
Gmail logoSend email
1

Create your playbook and set the Webflow trigger as "Order disputed"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "Order disputed" under Webflow. Then, select the site. This will allow your playbook to automatically detect the disputed order in Webflow and initiate necessary actions.

If this is your first time using a Webflow integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send email" in Gmail automation

Integrate the Gmail automation into your playbook to ensure the prompt sending of an email via Gmail whenever an order is disputed in Webflow.

Click the "Add step" button, then locate the "Send email" automation for Gmail and input the mandatory and relevant details.

If your Gmail account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the sending of an email via Gmail. Once turned on, it will respond whenever an order is disputed in Webflow by sending an email via Gmail without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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