How to automatically send an email from Gmail whenever a message is received in HubSpot

Relay.app is an automation tool that lets you automate actions across HubSpot, Gmail, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Gmail for each message received in HubSpot using Relay.app.
HubSpot logoHubSpot > Gmail
Trigger
Last triggered
HubSpot logoMessage received
Gmail logoSend email
1

Set the HubSpot trigger as “Message received”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the HubSpot trigger to initiate your playbook's actions every time a message is received. Click "Add trigger" in your playbook and choose "Message received" from the dropdown menu under HubSpot.

If you still need to connect your HubSpot account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Send email” step in Gmail

Integrate the Gmail automation into your playbook to ensure the prompt sending of an email from Gmail whenever a message is received in HubSpot.

Click the "Add step" button, locate the “Send email” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send an email from Gmail whenever a message is received in HubSpot without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

More how-to guides featuring HubSpot and Gmail

See all how-to guides ➔

What will you automate?

Sign up and get started with your first Relay.app workflow today.
Background imageBackground image