How to automatically create a draft email in Gmail every time a Jira issue is created

Relay.app is an automation tool that lets you automate actions across Gmail, Jira, and many other apps.
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1

Set the Jira trigger as “Issue created”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Jira trigger to initiate your playbook's actions every time an issue is created. Click "Add trigger" in your playbook and choose "Issue created" from the dropdown menu under Jira.

If you still need to connect your Jira account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Create draft” step in Gmail

Integrate the Gmail automation into your playbook to ensure the prompt creation of a draft email in Gmail every time a Jira issue is created.

Click the "Add step" button, locate the “Create draft” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically create a draft email in Gmail whenever a Jira issue is created without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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