How to automatically draft an email response in Gmail every time an email is received in Outlook

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Outlook trigger to initiate your playbook's actions every time an email is received. Click "Add trigger" in your playbook and choose "Email received" from the dropdown menu under Outlook.

If you still need to connect your Outlook account to Relay.app yet, a prompt will guide you through the process.

Integrate the Gmail automation into your playbook to ensure the prompt creation of a draft email in Gmail every time an email is received in Outlook.

Click the "Add step" button, locate the “Create draft” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

Activating your playbook is the last step in the process. Once you turn it on, it will automatically create a draft email in Gmail every time an email is received in Outlook without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.