How to automatically send emails via Gmail every time a conversation is reopened by reminder in Front

Relay.app is an automation tool that lets you automate actions across Gmail, Front, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Gmail for each conversation reopened by reminder in Front using Relay.app.
Front logoFront > Gmail
Trigger
Last triggered
Front logoConversation reopened by reminder
Gmail logoSend email
1

Set the Front trigger as “Conversation reopened by reminder”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Front trigger to initiate your playbook's actions every time a conversation is reopened by reminder. Click "Add trigger" in your playbook and choose "Conversation reopened by reminder" from the dropdown menu under Front.

If you still need to connect your Front account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Send email” step in Gmail

Integrate the Gmail automation into your playbook to ensure the prompt sending of an email using Gmail every time a conversation is reopened by reminder in Front.

Click the "Add step" button, locate the “Send email” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send emails via Gmail every time a conversation is reopened by reminder in Front without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

More how-to guides featuring Gmail and Front

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