How to automatically update a row in Google Sheets for every failed Stripe payment

Add the Stripe trigger to initiate your playbook's actions every time a payment fails.

To do this, click "Add trigger" in your playbook. Select the "Payment failed" trigger option from the dropdown menu under Stripe. It will enable your playbook to automatically identify newly failed payments and trigger necessary actions.

If you still need to connect your Stripe account to Relay.app, a prompt will guide you through the connection process.

Integrate Google Sheets automation to update a row instantly for every failed Stripe payment.

Click "Add Step" and locate the "Get row" automation feature. Then, select the sheet you intend to work with. For instance, let's assume you want to work with the "Payment" table. Once you have chosen the sheet, select an identifier in the "Add filter" that matches your Stripe data. In this example, the identifier is "Customer".

Afterward, add another step to your playbook by selecting "Update row." Next, click on relevant fields that you want to update and fill in the necessary details such as Amount, and Description

If you still need to connect your Google Sheets account to Relay, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay to update rows through your Google Sheets account.

Activating your playbook is the last step in the process. Once you turn it on, it will automatically update a row in Google Sheets for every failed Stripe payment without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.