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How to automatically send an email from Gmail every time a subscription status changes in Paddle

How to automatically send an email from Gmail every time a subscription status changes in Paddle

Relay.app is an automation tool that lets you automate actions across Gmail, Paddle, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Gmail for each subscription added in Paddle using Relay.app.
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Paddle logoPaddle > Gmail
Trigger
Last triggered
Paddle logoSubscription added
Gmail logoSend email
1

Set the Paddle trigger as “Subscription status changed”

A playbook always starts with a trigger, which is responsible for detecting changes in your connected applications and responding accordingly.

Add the Paddle trigger to initiate your playbook's actions whenever a subscription status changes. Click "Add trigger" in your playbook and choose "Subscription status changed" from the dropdown menu under Paddle.

If you still need to connect your Paddle account to Relay.app yet, a prompt will guide you through the process.

2

Add the “Send email” step in Gmail

Integrate the Gmail automation into your playbook to ensure the prompt sending of an email from Gmail every time a subscription status changes in Paddle.

Click the "Add step" button, locate the “Send email” automation for Gmail, and input the mandatory and relevant details.

If your Gmail account still needs to be connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send an email from Gmail every time a subscription status changes in Paddle without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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