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How to send an email in Gmail to new customers in Paddle

How to send an email in Gmail to new customers in Paddle

Relay.app is an automation tool that lets you automate actions across Gmail, Paddle, and many other apps. In this guide, we'll show you how to automatically run the “send email” action in Gmail for each customer created in Paddle using Relay.app.
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Paddle logoPaddle > Gmail
Trigger
Last triggered
Paddle logoCustomer created
Gmail logoSend email
1

Set the Paddle trigger as "Customer created"

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "Customer created" under Paddle. This will allow your playbook to automatically detect the new customer created in Paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send email" in Gmail automation

Integrate the Gmail automation into your playbook to ensure the prompt sending of emails to each new customer created in Paddle.

Click the "Add step" button, then locate the "Send email" automation for Gmail and input the mandatory and relevant details.

If your Gmail account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Gmail account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate sending a new email via Gmail. Once turned on, it will respond to each new customer created in Paddle by sending a new email via Gmail to the new customers without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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