In this how-to guide

How to automatically update records in Airtable whenever an order is disputed in Webflow
1. Create your playbook and set the Webflow trigger as "Order disputed"
2. Add the "Find record" & "Update record" in Airtable automation
3. Activate your Relay.app playbook
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How to automatically update records in Airtable whenever an order is disputed in Webflow

How to automatically update records in Airtable whenever an order is disputed in Webflow

Relay.app is an automation tool that lets you automate actions across Webflow, Airtable, and many other apps. In this guide, we'll show you how to automatically run the “update record” action in Airtable for each order disputed in Webflow using Relay.app.

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Webflow > Airtable

Trigger

Last triggered

Order disputed

Update record

1

Create your playbook and set the Webflow trigger as "Order disputed"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and responds to your playbook.

To setup this playbook, click "Add trigger" and then select "Order disputed" under Webflow. Then, select the site. This will allow your playbook to automatically detect the disputed order in Webflow and initiate necessary actions.

If this is your first time using a Webflow integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Find record" & "Update record" in Airtable automation

Integrate the Airtable automation into your playbook to ensure the prompt update of the specific record whenever an order is disputed in Webflow.

Click the "Add step" button, then locate the "Find record" to identify which record needs to be updated. Then, select "Update record" automation for Airtable and input the mandatory and relevant details.

If your Airtable account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Airtable account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate updating the specific record in Airtable. Once turned on, it will respond whenever an order is disputed in Webflow by updating the corresponding record in Airtable without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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