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Intercom + Brevo Integrations

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Connect Intercom to Brevo
Example screenshots
Example workflows
Triggers and actions
Intercom + your other apps
Brevo + your other apps
Related blog posts
FAQ

Intercom + Brevo integrations: unlimited possibilities

Intercom > Brevo

Trigger

Last triggered

Ticket added

Update or create contact

Connect Intercom to Brevo

Overview

Connect Intercom to Brevo in just a few clicks, for free, with Relay.app. Relay.app provides seamless integration between Intercom, Brevo, and many other popular SaaS applications.

Check below for example workflows using Intercom and Brevo, as well as a list of the triggers and actions Relay.app supports today. Just let us know if we're missing anything you need.

Built by the folks who led Gmail and Google Calendar, Relay.app is an automation tool that people love for its deep & easy-to-use integrations, powerful AI features combined with human oversight, robust workflow essentials, and first-class customer support.

See all of Relay.app's features

Screenshots of Intercom and Brevo integrations in Relay.app

Use Relay.app's Intercom integrations to trigger actions across your apps

Preview of Use any of these Intercom actions in your Relay.app workflows

Preview of Add any Intercom action to your workflow

Preview of Use Relay.app's Brevo integrations to trigger actions across your apps

Preview of Use any of these Brevo actions in your Relay.app workflows.

Preview of Add any Brevo action to your workflow.

Use Relay.app's Intercom integrations to trigger actions across your apps

Use any of these Intercom actions in your Relay.app workflows

Add any Intercom action to your workflow

Use Relay.app's Brevo integrations to trigger actions across your apps

Use any of these Brevo actions in your Relay.app workflows.

Add any Brevo action to your workflow.

Example Intercom + Brevo workflows

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Sync new Intercom contacts to Brevo

Relay.app is an automation tool that lets you automate actions across Intercom, Brevo and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Brevo "Update or create contact" action for each Intercom "New contact added" event.

Try it

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Automatically update or create contact in Brevo for each ticket added in Intercom

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Create ticket automatically in Intercom for each contact added in Brevo

Try it

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Update contact automatically in Brevo for each contact added in Intercom

Try it

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Find contact(s) automatically in Brevo for each conversation added in Intercom

Try it

Intercom Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Conversation

edit

Conversation changed

target

Conversation first meets conditions

add

New conversation added

Ticket

add

New ticket added

edit

Ticket changed

target

Ticket first meets conditions

Brevo Actions

Contact

Find contact(s)

edit

Update contact

library_add

Update or create contact

Template

Find template(s)

send

Send transactional email

Brevo Triggers

Contact

edit

Contact changed

target

Contact first meets conditions

add

New contact added

Intercom Actions

Admin

Find admin(s)

Company

Find company(ies)

library_add

Update or create company

Contact

add_comment

Add note to contact

new_label

Add tag to contact

add_box

Attach contact to company

add

Create contact

remove_done

Detach contact from company

Find contact(s)

label_off

Remove tag from contact

edit

Update contact

Conversation

add_comment

Add note to conversation

new_label

Add tag to conversation

done

Close conversation

add

Create conversation

Find conversation(s)

label_off

Remove tag from conversation

Reply to conversation

send

Send message to contact

edit

Update conversation

Ticket

forum

Add note to ticket

new_label

Add tag to ticket

bug_report

Convert conversation to ticket

add

Create ticket

Find ticket(s)

label_off

Remove tag from ticket

forum

Reply to ticket

edit

Update ticket

Create your own Intercom + Brevo integration

Select a trigger in Intercom

Select an action in Brevo

Create your workflow

Or automate Brevo + Intercom

Select a trigger in Brevo

Select an action in Intercom

Create your workflow

Connect Intercom to your other apps

Or connect Brevo to your other apps

FAQ

What is Relay.app?
link
Relay.app is a modern, easy-to-use automation tool. Build workflows that connect and automate actions across all the apps you already use. Relay.app has deep integrations, rich workflow tools, and human-in-the-loop steps for bringing human decisions, tasks, and approvals into automated workflows. Learn more about Relay.app's features.
How do I connect Intercom to Brevo with Relay.app?
link
1. Create a free Relay.app account
2. Set a trigger in Intercom or Brevo to kick off new workflow runs
3. Add one or more actions to run in your workflow
4. Authorize Intercom and Brevo to connect to Relay.app
5. Turn on your workflow and start getting more done with less manual work
Check above for some example workflows, or visit our help center for more details on how to get started.
Is Relay.app a Make.com alternative for connecting Intercom to Brevo?
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Yes. Make is a powerful automation platform with a visual scenario editor. But if you’re looking for a way to connect Intercom to Brevo that combines ease of use with the ability to integrate AI and human decision making seamlessly into your workflow, along with exceptional support, Relay.app is the go-to automation tool for your business.
For more info check out our article comparing Relay.app to Make or our comparison of Make alternatives.
Of course we're biased, but we believe Relay.app is the best way to connect and automate Intercom and Brevo—give it a try and let us know what you think.

See why people love Relay.app

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@SalamaErgossum

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@marcoETmx

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Peter Jauhal

via email

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@ImLucasGrey

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Automated our waitlist collection and replying process.
Used gpt in the workflow to parse the replies to our waitlist email qtns & saved them into our notion database.

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@rafanocode

I truly appreciate how @relay presents testing info. You can easily see what you are testing, and the messages are very clear if there's an error.

They are definitely creating a fantastic tool!

Screenshot showing how to test a step in an automated workflow in Relay.app

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@dummy_coder

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@typeoneerror

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